Family assistance and reimbursements

ASU offers three resources to benefits-eligible employees and their families during important stages of their lives. We provide financial support to help offset the high cost of adoption, fertility services and gender-affirming medical care. 

ASU recognizes that you may need to be away from work for an extended period as a result of these services and events. Read our leave of absence guide for information about requesting a leave of absence.

ASU provides a one-time reimbursement to assist with adoption expenses. To request a reimbursement, please complete an adoption benefits request.

• Amount: $2,500.
• Tax: Only subject to FICA taxes.
• Usage: One reimbursement per family for each adopted child.
• Who is eligible: Benefits-eligible employees. Review our adoption benefits policy for more eligibility details.
• Timeframe: Available for adoptions finalized on or after July 1, 2019. Submit your request within six months of the adoption’s finalization.

ASU provides reimbursement for fertility services and gender-affirming medical care through Navia Benefits Solutions. To request reimbursement through Navia, follow these steps.

1. Incur services and allow your service provider to submit the claim to your health insurance provider.
2. When your claim is denied by the insurer, contact the Employee Service Center to ask for a reimbursement. For privacy, do not include documentation of services in this communication.
3. An HR benefits partner will contact you with instructions and information about submitting a confidential claim to Navia Benefits Solutions, the administrator of these two reimbursements.

For additional help, please contact the Employee Service Center.

Fertility benefits

Reimbursement is available to assist with fertility expenses not currently covered by the Arizona Department of Administration health care plan.

• Amount: $2,500.
• Tax: Tax-free.
• Usage: Per-family maximum lifetime benefit.
• Who is eligible: Benefits-eligible employees and dependents enrolled in an ASU medical plan. Review our fertility benefits subsidy policy for more eligibility details.
  • You must exhaust your annual deductible before receiving this benefit if you are enrolled in a High Deductible Health Plan.
• Timeframe: Available for fertility services or prescriptions received on or after July 1, 2019. Submit your request within six months of receiving services or prescriptions.

Gender-affirming medical care

Reimbursement is available for gender-affirming medical care services not currently covered by the Arizona Department of Administration health care plan. 

• Amount: $10,000.
• Tax: Tax-free.
• Usage: Per-person maximum lifetime benefit.
• Who is eligible: Benefits-eligible employees and dependents enrolled in an ASU medical plan. 
  • You must exhaust your annual deductible before receiving this benefit if you are enrolled in a High Deductible Health Plan.
• Timeframe: Available for medical services performed on or after Jan. 1, 2023.