Crisis Services
Call 911 if you are experiencing a life-threatening emergency.
Call or Text 988 to connect with a counselor 24/7/365.
Chat online anytime Suicide and Crisis Lifeline
Employee Counseling Services
The Employee Assistance Office offers faculty and staff free, voluntary, confidential behavioral health and organizational consultation for personal and work-related issues.
EAO counseling services may include assessment, interventions or referrals. Our team uses a brief intervention model — between one and five sessions — to address various issues that may affect employees’ or family members’ well-being, productivity and relationships.
During the initial meeting, a counselor will assess immediate needs, gather a brief history, then work collaboratively to establish goals to help resolve an employee’s concerns. If we cannot meet those goals within the short-term model of care, referrals are provided for ongoing care using employee insurance benefits and community partners.
Call 480-965-2271 for counseling appointments and non-emergencies. After scheduling an appointment, complete the EA intake forms.
Other forms that may be required include the following for review:
Sexual and relationship violence
Appointments and services
All benefits-eligible employees, spouses, dependents and household members can contact the Employee Assistance Office at all ASU campuses. Call 480-965-2271 to schedule an appointment.
Providers
Jillian McManus, LCSW, DBH, executive director, employee wellbeing.
Amber Wonder, MC, LPC, counselor senior.
Tai Hooper, LPC, counselor senior.
Sara Mavis, MSW, LMSW, counselor.
Kerry Draney, LMSW, MT-BC, counselor.
Staff
Melissa Jones, administrative associate
Confidentiality
Our office adheres to professional standards of ethics and confidentiality. Appointments, services, and records are confidential and are not released without the client's written authorization.
The only exceptions to this rule are cases where the client is a danger to themselves or others, cases involving current child, vulnerable adult or elderly abuse or neglect, or through an authorized court order.
Locations
| Tempe campus | Downtown Phoenix campus | Polytechnic campus | West Valley campus |
| University Towers 525 S Forest Ave. Suite 101, Tempe AZ 85281 | Post Office Building 522 N Central Ave. Room 245, Phoenix AZ 85003 | Ironwood Building 6027 S Sagewood Room 101, Mesa AZ 85212 | Sands Building 13492 N 47th Ave. Room 310, Phoenix AZ 85051 |
Parking on the Tempe campus
EAO visitors can park at the University Towers structure and have their parking tickets validated at the Employee Assistance Office. Metered parking is also available at Fifth Street and Forest Avenue.
Individuals, couples and family
Benefits-eligible employees or their spouse, dependent or household member may contact EAO to schedule a free, confidential assessment. Parental consent is required for children under age 18.
Common concerns include, but are not limited to, the following:
- Addiction or substance use.
- Anger management.
- Anxiety or depression.
- Career dissatisfaction.
- Chronic health conditions.
- Coworker or supervisor problems.
- Family conflicts and parenting.
- Grief and loss.
- Legal trouble.
- Major life transitions.
- Marital or relationship discord.