U.S. Passport Acceptance Office

The Passport Office is by appointment only. New appointments are released at 12 a.m. Wednesday–Sunday. 

Set Tempe Appointment   -   Set Downtown Appointment

Please refer to the State Department website for official updates and current timelines on processing passport applications.

The U.S. Passport Acceptance Office at ASU is an official passport application acceptance facility. The office provides services to ASU students, employees and the greater-Phoenix area.

The U.S. Passport Acceptance Office at ASU accepts completed passport applications and forwards them to the U.S. Department of State for an issuance determination. The office cannot make the determination of passport issuance, compensate applicants for missed travel or refund passport application fees or processing fees.

Each applicant needs a check or money order payable to the U.S. Dept. of State. See the Passport Fees tab below for specific amounts.

ASU processing fees and photos are payable with Visa and MasterCard only.

  • ASU processing fee: $35. 
  • ASU passport photos: Digital $7, Print $15, Digital and Print $17* Discount available with Sun Card*.

Application Process

Passport Application:

  • Proof of U.S. citizenship is required to apply for a new passport. Refer to the Department of State's travel webpage to learn more about the passport application process.
  • The U.S. Department of State Passport Services office is responsible for deciding to issue or deny a U.S. passport based on individual applications.

U.S. Passport Book:

The book is globally accepted and may be used for land, sea and air travel.

U.S. Passport Card:

Passport cards may only be used for land and sea travel between the U.S., Canada, Mexico, the Caribbean and Bermuda. Passport cards cannot be used for air travel.

Attention Families:

All parties must be present at the time of application processing. For children aged 15 and under, both parents must be present. If one parent is unable to appear, court documents or a consent form, along with a copy of a photo ID, front and back, must be provided. 

Additional Resources:

For questions or concerns about a passport application, visit the National Passport Information Center website, or call 1-877-487-2778.
General travel information is available on the U.S. Department of State webpage.

Locations and Hours


Tempe University Center Building A
1100 E University Drive, Suite 111
Tempe AZ 85281

Tempe location offers three complimentary parking spaces.  Spaces available on a first come first serve basis.

Downtown University Center Building
411 North Central Avenue, Suite 144
Phoenix AZ 85004

Office hours: Monday through Friday, 8:30 a.m. to 4 p.m. by appointment only

View the U.S. Department of State webpage for more information.

The office is closed on the following university holidays:

  • New Year’s Day.
  • Martin Luther King Jr. Day.
  • Memorial Day.
  • Independence Day.
  • Labor Day.
  • Veterans Day.
  • Thanksgiving Day and the following Friday.
  • Christmas Eve and Christmas Day.

Passport Fees

Adults: 16 years and older Fee Notes: Check or Money Order only
Passport Book $130 Payable to U.S. Dept. of State
Passport Card $30 Payable to U.S. Dept. of State


Minors: 15 years and younger Fee Notes: Check or Money Order only
Passport Book $100 Payable to U.S. Dept. of State
Passport Card $15 Payable to U.S. Dept. of State


Additional Services Fee Notes: Check or Money Order only
To expedite  $60 Payable to U.S. Dept. of State
To overnight mail back to you in 1–2 days, Passport Books only $19.53 Payable to U.S. Dept. of State


Payable to ASU Fee Notes: Visa or MasterCard only
Processing per application $35 ASU Passport Acceptance Office
Expedited mailing fee $25 ASU Passport Acceptance Office
Photos Digital: $7
Print: $15
Digital and print: $17
ASU Passport Acceptance Office discount available with Sun Card


Passport photo services are available for $15 per person. Make payment by debit or credit card. The U.S. Passport Acceptance Office does not accept cash or personal checks.

Beginning Nov. 1, 2016, customers must remove their eyeglasses when taking a photo for a U.S. passport.   

Visit the U.S. Department of State's webpage for additional U.S. passport application photo details and requirements.

U.S. Dept. of State recommendations for passport photo dimensions.

Renew a Passport by Mail

A most recent passport can be renewed by mail using a DS-82 form if the passport:

  • Is submitted with your application.
  • Is undamaged other than normal wear and tear.
  • Was issued when you were age 16 or older.
  • Was issued within the last 15 years.
  • Was issued in your current name; or you can document your name change with an original or certified copy of your marriage certificate, divorce decree or court order.

If any of the above statements do not apply to you, you must apply in person with the DS-11 form.

Visit the U.S. Department of State's webpage for additional information or to complete the form online.

Renew a Passport in Person

If you chose to have our office process your application as an in-person renewal, please complete the DS-11 form before arrival. A $35.00 processing fee is required when submitting the DS-11. Per Department of State regulations, our office is unable to accept the DS-82 renewal form.

A passport only needs to be renewed in person if the:

  • Applicant is under age 16.
  • Previous U. S. Passport was issued under the age of 16.
  • Previous U.S. Passport was lost, stolen or damaged.
  • Previous U.S. Passport was issued more than 15 years ago.
  • Was a limited passport.

Renewal applications for children 16 and under require submission of the most recent U.S. Passport as well as a photocopy of the applicant’s birth certificate.