Work-Related Illness or Injury

Coverage when employees experience a work-related illness or injury 

Arizona State University provides workers’ compensation insurance through the State of Arizona for all faculty, staff and student employees on ASU’s payroll. This no-fault coverage supports employees who experience a work-related illness or injury, offering: 

  • Medical expense coverage. 
  • Income replacement up to 66 ⅔% of salary for time lost due to the incident. 
  • Coordination with long-term disability benefits. 
  • Survivor benefits, if applicable.

Reporting a work-related injury or illness

ASU is committed to supporting employees through every step of a work-related injury or illness. Review the Workers' Compensation Checklist and follow the steps below to ensure timely care and proper documentation. 

Immediate actions 

Emergency and non-emergency reporting

In an emergency, seek immediate medical care at the nearest emergency room or urgent care facility. Notify the health care provider that your injury is work-related. Notify your supervisor as soon as possible that an injury has occurred. 

In the U.S. 

  • Call 911 for medical emergencies. 
  • Call CorVel at 1-800-685-2877 to report non-emergency work-related injuries or illnesses.
  • Tempe campus employees may contact ASU Employee Health for non-emergency care, Monday–Friday, 7 a.m.–4 p.m. 

International business travel 

For life-threatening emergencies, call local emergency services. Always carry your ASU Travel Insurance Card. For assistance, call the 24/7 number on the card and reference the State of Arizona policy number. 

Medical documentation

Request for physician change 

  • If you visit a physician more than once, they become your official selection. 
  • To change physicians, submit a written request to the Industrial Commission of Arizona. Approval is at the ICA's discretion.

Returning to work after an injury 

The claims process

The university must inform State Risk Management and the ICA of the injury within 10 days after notification. 

  • Both an Employer’s Report of Injury and a Physician’s Report of Injury must be submitted.
  • Medical treatment, testing and compensability cannot be determined until after the claim is complete and filed. 
  • State Risk Management has 21 days to accept or deny the claim once the ICA receives the Physician’s Report of Injury. 
  • The injured worker may be eligible for benefits if the claim is accepted. 
  • A professional workers’ compensation adjuster will be assigned to the claim. 

Denial of a claim

Employees can file a protest regarding a denied claim with the ICA. The employee is responsible for understanding all notices and documents that allow for hearing requests in the event of disagreements. The employee is also responsible for providing their correct and current addresses to the ICA and State Risk Management.

Contact the ADOA Risk Management Division for inquiries about your established claims at 602-542-2182. Review the Workers' Compensation for State of Arizona Employees brochure for details about insurance.

Managers

Submit an incident report as soon as you receive notifications of a work-related injury or illness. Review the guide for reporting a safety incident for detailed instructions.

Workers' compensation benefits

Compensation for lost time from work is based on consecutive days lost and days paid. See the following table below.

Consecutive days lostDays paid
1–7 daysEmployees can use available health leave.
8–13 days8–13 days. May supplement with health leave.
14 days or moreFrom day one until the day you return to work. May supplement with health leave.

Health, vacation and family medical leave: Health leave and, at your discretion, vacation leave may be used at 33 1/3% or more, up to 100% of your base pay. The family medical leave is not an additional leave. It is used in conjunction with health leave, vacation leave, workers' compensation or leave without pay.

Health benefits while on workers' compensation: If you remain in a paid status — using health or vacation leave — premium deductions will continue to be withheld from your paycheck. When you are in a nonpaid status, the Total Rewards Office will bill you for your insurance premiums.

Retirement contributions while on workers' compensation: If you remain in a paid status and use health or vacation leave, the required retirement contributions will be deducted from your paycheck. If you are in a nonpaid status and on leave without pay, are an Arizona State Retirement System participant and want to inquire about a service purchase, contact the ASRS at 602-240-2000.

Policies

View our policies for details about incident reporting, investigation, and information related to faculty and staff.