Verification of employment

Automated employment and income verification is available anytime by fax, voice or web from The Work Number. This fast, secure service provides employees with an easy way to authorize information for verification by banks, lenders, social service agencies, and other organizations. Verifiers may print requested information directly from The Work Number website or have it voiced and/or faxed if using 800-367-5690.

Requests for information regarding employee conduct, including allegations of discrimination and harassment, should be submitted to the Human Resources Employee Service Center. Signed permission of employees may be required to release certain records. 

The Work Number online access and use Employer code: 13789

The Work Number telephone access
Monday-Friday, 7 a.m.–8 p.m. CST

For employees

• 1-800-367-2884 Voice
• 1-800-424-0253  TTY – Deaf

For verifiers

• 800-367-5690 Voice
• 800-996-7566 First-time registration 

For social service

• 800-660-3399 Voice

To verify employment, provide the organization:

• Your Social Security Number
• Arizona State University Employer Code: 13789

Organizations may verify employment online or call 800-367-5690

To verify employment and income, the employee must:

1. Call 800-367-2884 to obtain your initial password — PIN. This is a one-time requirement.
2. Visit The Work Number website to create a Salary Key that grants one-time access to your income data if the verifier does not have access to TWN as a current verifier.
3. Enter the Employer Code: 13789.
4. Select “I want to provide proof of employment and income.”
5. To obtain a Salary Key, enter:
   1. Your ASURITE User ID
      Your password or PIN from step one
6. Select Prove Income to Verifiers
   1. Select Create a Salary Key and then + New Salary Key. Write down the Salary Key — a six-digit number.

To verify employment and income, provide the organization:

• Your Social Security Number.
• Arizona State University Employer Code: 13789.
• Your Salary Key - from step six above.

Organizations may verify employment with The Work Number online or call 800-367-5690.

ASU employees may be eligible for the Public Service Loan Forgiveness Program. The PSLF program forgives the remaining balance on your direct loans after making a set amount of payments under a qualifying repayment plan while working full-time for a qualifying employer.

If you believe you meet the requirements, fill out the PSLF Form.

• Employer Identification Number: 860196696.
• Employer name: Arizona State University.
• To complete the form with an electronic signature, use employer email address: hresc@asu.edu.
• To complete the form manually, complete Section 2 with your signature, then submit to Human Resources for processing.

State and federal agencies may receive automated access to social service verifications faxed directly to the government agency.

For social service agency verification, the agency must:

1. Register online with The Work Number or call 800-996-7566. Note: All agencies must register to use the service. It takes about five minutes to complete the application. If you are already registered and need help, please call the Client Service Center at 800-996-7566.
2. Obtain an employment and income verification online or call 800-660-3399.
   • Enter your registered fax number.
   • Enter Arizona State University Employer Code: 13789
   • Enter the employee’s Social Security Number.
3. Select the kind of verification needed: employment or employment plus income