ASU LiveSafe mobile app

The ASU LiveSafe mobile app does not replace 911 emergency services or any local police department communications. 

Download the free ASU LiveSafe Mobile app.

1. The ASU LiveSafe app is available for download via the App or Google Play stores or from the ASU app in the Other Resources section.
2. Enter your ASU email address or mobile phone number to create a LiveSafe profile.
3. Complete the required fields to generate your profile.
4. Verify your organization based on your location and status. If you need to change your location, complete these steps:
   1. Click the gear icon at the top right-hand corner of the LiveSafe app.
   2. Select Manage Organizations and click Add.
   3. Select Arizona State University.
   4. Select the organization associated with your status and location.
      1. Students, faculty and staff:
         1. ASU Downtown Phoenix, Polytechnic, Tempe and West campuses — ASU AZ – Fac/Stu/Staff.
         2. ASU at Lake Havasu — ASU Havasu – Fac/Stu/Staff.
         3. ASU California Center — ASU LA – Fac/Stu/Staff.
         4. ASU in Washington, D.C. — ASU DC – Fac/Stu/Staff.
      2. Parents and visitors:
         1. All Arizona ASU campuses and locations — ASU AZ – Visitor.
         2. ASU in Washington D.C. — ASU DC – Visitor.
5. Sign in with your ASURITE and password.
6. You are now able to use the ASU LiveSafe mobile app.

ASU LiveSafe mobile app functionality and benefits

Send ASU Police real-time, anonymous tips, including audio, pictures, text and video. 

App best practices

1. Complete the profile with your mobile telephone number, which can help ASU Police better respond to reports.
2. Enable Push Notifications in the settings on your phone.
3. Turn on Location Services. Set location services to “Always.” GPS data may provide ASU Police with a better way to serve and protect you. When you report an incident or make a call, ASU Police will know precisely where you are so they can respond. Location services also target you for geofenced Advisory messages.

Emergency options

• Send an emergency 911 text or call ASU Police dispatch.
• Alert personal emergency contacts in times of distress.

GoSafe

• Activate SafeWalk and text with your friends or family during your trip as they view your progress on a map. Deactivate SafeWalk after your trip.
• Request a ride from the student-run Safety Escort service.

Report Tips

• Contact ASU Police and share your profile information or enable anonymous reporting. 
• Use Motorist Assist if you lock your keys in your car or your battery is dead.

Resources 

• Access ASU crime alerts and bulletins.
• Transportation Services.
  • Access to ASU Parking and transit and ASU Shuttle X (Twitter) feeds.
  • Find campus bike valet locations.
  • Locate ASU intercampus shuttles in real-time via the Shuttle Tracker.
• Request a Safety Escort ride on the ASU Tempe campus and view the trip boundary map. ASU Undergraduate Student Government facilitates the Safety Escort service; call 480-965-1515 for rides if the LiveSafe app is inaccessible.

Alerts and Advisories

Advisory messages are not life-threatening and may include campus incidents like a power outage or a water leak. Advisories target specific areas where an incident occurs using active geofenced locations. Enable Location Services on your smartphone to receive these advisories.

ASU Alerts are life-threatening situations, such as a significant fire or an armed suspect on campus, are sent via these methods:

• ASU LiveSafe mobile app.
• Email to all ASU student, faculty and staff accounts.
• Text messages using the mobile phone numbers listed on your My ASU profile.

Alerts also are posted on the ASU Emergency webpage, the ASU Facebook page, and the ASU Police Facebook and X (Twitter) accounts, followed by specific actions or directions.

Email the ASU LiveSafe mobile app support team with questions or for more information. Follow us on X (Twitter): @ASULiveSafe.