Computer Access

ASU Business and Finance employees need access to various computer systems, networks and resources. 

When a new employee or student worker is hired, follow the new user setup procedures below to gain access to computer resources for them.

Note: When an employee leaves the department, contact Business and Finance Information Technology immediately to begin termination of that employee’s computer access.

This category is for anyone who does not receive an ASU paycheck, such as affiliates from temporary work agencies and consultants.

Step one: Access the required services for the courtesy affiliate to log on.

1. Log in to ServiceNow with your ASURITE. 
2. Select Courtesy Affiliate Request — Add or Renew in the Accounts and Access section.
3. Fill out all pertinent information about the applicant. 
4. Select Order Now at the top-right side of the screen to submit the request.

The ASU Computer Accounts Office will process this form once it is received and notify the person who is sponsoring the affiliate when it is done. This process usually takes about one business day.

Note: You cannot proceed to step two until you receive notification that the above request has been processed, and the new employee has received their ASURITE.
 
Step two: Contact BFIT to gain access to Business and Finance network resources.

1. Fill out a ServiceNow ticket to submit the new user’s information using the new user access form.
2. Once BFIT receives this information, a staff member will grant network access and contact the supervisor to schedule a 30-minute meeting to set up the new user’s profile and explain the Business and Finance systems and policies. The new user must attend this meeting.

This category includes long-term and temporary employees paid by ASU.

Step one: Set up an ASURITE for your new employee.

1. If the new employee’s hire has been fully processed in Workday, the employee can self-subscribe to the ASURITE system during orientation. If not, the employee cannot self-subscribe during orientation. Visit the ASURITE activation portal and walk the employee through the self-subscription process the day after the hire has become effective in Workday.
2. During the self-subscribe process, the new user must indicate their needed services. A new employee should subscribe to ASU Active Directory, ASU Main Campus Exchange and ASURITE Windows Domain.

Note: To proceed further, the new employee must have an ASURITE.

Step two: Contact BFIT to access administration and finance network resources. 

1. Submit the user’s information through a new user ServiceNow ticket.
2. A BFIT employee will grant network access and contact the supervisor to schedule a 30-minute meeting to set up the new employee’s profile and explain the administration and finance systems and policies. The new employee must attend this meeting.

Step one: Verify that the student has an ASURITE.

You cannot proceed to steps two or three until the student worker has an ASURITE. Most students should already have an ASURITE, which is required to access various systems.

Step two: Gain access to the required services for the student to log on.

Students cannot self-subscribe to ASU Active Directory, ASURITE Windows Domain or Cisco AnyConnect VPN, unlike regular employees. Enterprise Technology must request these services before the student can be added to any BFIT network resources.

Choose one of these options to get a group membership:

• Submit a new user ServiceNow ticket. BFIT can work with ET to get the student employee in the requisite groups. The department must proceed through the option below if the student employee does not have an affiliate.
• Log in to the ServiceNow portal. Select Computer Account Request — Add Services to Existing Account in the Accounts and Access section. Fill in all the pertinent information for the student, and make sure you choose these options:
  • ASURITE-NT domain — ASURITE Windows domain.
  • Exchange email — *Outlook requires ASURITE-NT domain access.

Fill out the remainder of the fields. The best dates for the expiration are either June 30 or Dec. 31 of the current year, depending on the department’s needs or anticipation of the student’s length of employment.