ASU Travel Card

Eligibility and application

The ASU Travel Card is available to faculty and staff. Departments determine participation based on business needs.

• Apply via the Travel Card application if eligible. Review the application directions for more information.
• Expect to receive your card 7–10 business days after ASU Financial Services approves the application.
• You will receive a notification via email when the Travel Card arrives at the Travel Office.

Before use

Upon receipt of the card:

1. Sign the back of the card.
2. Activate your card.
   1. Use your 10-digit ASU affiliate ID for your verification ID.
   2. Create a PIN if traveling internationally.
3. Register online to access monthly statements and card transactions, set up email notifications and manage your contact and billing address and phone. 
4. Ensure you understand all policies and prohibited transactions in the Policies tab above.

Policies

Travel Cards are issued and are subject to the traveler’s continued compliance with university policies and standards.

• ASU Travel Card standards of use.
• ASU’s commitment to ethics.
• FIN 501: ASU Travel Policy.

Travelers must comply with the following travel policies and processes:

• Compliance with ASU lodging and daily meal rates, as applicable.
• Conformity with the Fly America Act if airfare is paid with federal funds.
• No unallowable expenses per cognizant granting agency to be allocated to sponsored accounts.
• Pre-authorization of trips through My ASU TRIP.
• Provide receipts or additional support if required or requested.
• Purchase the lowest logical airfare that meets your travel needs.
• Repay monies owed to ASU promptly.
  • If monies are not repaid, ASU will payroll deduct the outstanding amount per the authorization you gave when accepting the card’s terms of use.
• Submission of travel expense reports within 30 days of the trip end date.

An ASU Travel Card may be suspended due to a cardholder or departmental request, misuse, non-submitted expense reports, or extended leave.

ASU prohibits the following travel card expenses:

• Alcohol.
• All prohibited expenses outlined in the ASU Purchasing Card policies, except bottled water for personal consumption while in overnight travel status, food expenses incurred while in overnight travel status and lodging expenses while in travel status.
• Car maintenance expenses related to personal vehicle use.
• Expenses not directly related to travel activities incurred on behalf of the university.
• First-class or business-class airfare unless pre-approved.
• Other traveler expenses, including ASU travelers or non-ASU affiliates.

Using your card

Safeguards: 

• Do not send your ASU Travel Card account number in an email or fax. Keep your card in a secure place.
• Transactions are posted under the available expenses section in My ASU TRIP. When transactions are added, you will receive an email. Review charges for accuracy. If you notice a fraudulent or erroneous order, call the bank.
• Review your online monthly memo statement and verify transactions are accurate.

Authorization for charges:

• Your My ASU TRIP request authorizes transactions.
• Complete a non-travel expenses report if you accidentally use the card for a non-ASU or non-travel expense. 

Call the bank:

• Card activation: Call Bank of America at 888-233-8855.
• Declined transaction: Call Bank of America customer service at 888-449-2273; outside the U.S., call collect at 602-379-8753.
• Fraudulent or erroneous charge: Report to Bank of America fraud at 866-500-8262. Fraudulent activity may be your responsibility if not reported within 60 days of the transaction date. When the bank issues a credit to offset the charge, complete a non-travel expenses report to clear both transactions from My ASU TRIP.
• Lost or stolen card: Report immediately to Bank of America customer service at 888-449-2273; outside the U.S., call collect at 602-379-8753.
• Traveling internationally: Call Bank of America customer service at 888-449-2273 to let them know your plans. If calling outside of the U.S., call 602-379-8753.

Download the Global Card Access app for additional tools to help manage your card account.

Limit or department change

1. Submit a new travel card application.
2. Sign in with your ASURITE and choose Submit New Form.

Limit change: Select increasing limit or decreasing limit on the application. The application will route through your department travel approver, a person with a dean or vice president travel role and Financial Services. Once approved, the limit change occurs within 24 hours.

Department change: If you want to keep your card, check cardholder transferred departments. You should see the address and phone for your new department. Once Financial Services approves, your new address, department, and phone will be updated with the bank.

Leaving ASU

1. Email My ASU TRIP to cancel your card.
2. Shred or destroy and dispose of the card.
3. Ensure all transactions are submitted on an expense report.

Your final paycheck may be adjusted accordingly if personal expenses on the card have yet to be repaid to ASU.

Outstanding expenses not accounted for on an expense report and personal expenses not repaid are subject to the university’s collection policies, including external collection agencies.

FAQs

1. What is the difference between the ASU Travel Card and the ASU P-Card?

The ASU Travel Card is used for travel-related expenses, is tied to an individual and transactions are expensed to the funding source indicated on an expense report. Travel transactions are prohibited on a P-Card except for airfare and conference registration. P-Cards are tied to a funding source, and transactions are expensed to that funding source.

2. If I use an ASU Travel Card for travel expenses, do I still need to submit receipts for those transactions?

Itemized receipts are required for airfare, business meals, car rentals and lodging. Other travel expenses incurred on an ASU Travel Card only need receipts if your department or funding source requires them.

3. Can I use my personal credit card for ASU travel expenses instead of the ASU Travel Card?

Yes, you will be reimbursed when an expense report is filed after the trip ends.

4. Can I use the ASU Travel Card for meals while in travel status?

Yes, but many travelers do not use the card for meals to reduce the number of transactions on their expense reports.

5. If I use the ASU Travel Card for meals, how does My ASU TRIP calculate the amount of my daily allowance?

ASU uses daily allowance for calculating meal reimbursement while you are in travel status. When preparing the expense report, if the card is used for a business meal, which is a meal shared with non-ASU personnel where university business is conducted, the transaction should be identified as a business meal and will be reimbursed. The daily allowance for that meal must be excluded.

If the card is used for a meal that is not a business meal, the transaction should be identified as a meal on the Travel Card. The total of all meals on travel card transactions is netted against the daily allowance allowed for the trip. My ASU TRIP will reimburse the difference if the allowed amount exceeds the amount spent. Travelers are required to repay the university if the transactions exceed the amount permitted.

Create daily allowance expenses.

6. How long does it typically take for Travel Card transactions to appear in My ASU TRIP?

It depends on the individual credit card vendor and when they batch their information. In most cases, travel card transactions are in the system within one week of the transaction date for a domestic transaction. An international transaction can take up to two weeks.

Before submitting an expense report, please ensure that all transactions made during the trip are included in My ASU TRIP. If you do not, you must complete a modification expense report to process the omitted transactions. The department will be charged an additional expense report fee for the modification.