Special Services

ASU Mail Services provides a wide variety of services to meet your departmental mailing and shipping needs.
Email us with any questions.

Design Consultation

ASU Mail Services provides design consultation for departments during the planning stages of creating a mail piece.

Benefits of consulting with Mail Services include:

  • Receive valuable information to help ensure pieces arrive to the recipient in a timely manner and in good condition.
  • Avoid printing items that may not meet USPS regulations or that may require additional costs for postage and processing.
  • Get the best design alternatives to keep postage costs low and have pieces processed quickly through Mail Services as well as the USPS mailing system.

To learn more, email Mail Services or call 480-965-9819.

Event Logistics

Event Logistics serves the ASU community by providing specialized services for events, meetings, and conferences.

To learn more, email Mail Services or call 480-965-9818.

Packaging Services

Good packaging can help your shipment arrive on time and in good condition. We provide quality packaging services for departments and double box fragile items for you to make sure they arrive intact. Let us take the hassle out of preparing a package. We can collect your items, determine the correct box size, and then package and ship the box for you. To receive additional information or quote, use the Packaging Services request form.

To learn more, email Mail Services or call 480-965-9818.  To submit a packaging request, complete this form.

Reply Mail

Consult with ASU Mail Services whenever you plan to use a Business Reply or Courtesy Reply envelope. Mail Services will design the proper format and provide a PDF for printing to avoid any possible delays in mail delivery or increased postage costs.  

Business Reply Mail (BRM): Pre-addressed envelope, the department pays postage

  • Allows ASU departments to receive mail from customers without the customer paying for the postage
  • Department pays for the postage costs
  • Pre-pay the postage for clients or customers to increase response rates
  • Ideal for fundraising efforts, research surveys and questionnaires, and other communication projects
  • The envelope must conform to a specific format to qualify as BRM, including a unique ZIP+4 code and postal barcodes assigned by the U.S. Postal Service
  • All Business Reply Mail must be approved by ASU Mail Services before printing
  • Courtesy Reply Mail (CRM): Pre-addressed envelope, the customer pays postage

Consists of pre-addressed postcards or envelopes provided by the mailer to customers

  • Expedites responses and provides more accurate delivery
  • Differs from Business Reply Mail (BRM) in that the respondent is responsible for purchasing and applying the correct postage before mailing the card or envelope back to the department
  • CRM may be returned more quickly because it is prepared with the correct address and barcode to take advantage of automated USPS processing
  • Practical to use when the department wishes to have replies (payments) sent to an address that is different from the department’s regular mailing address

    To learn more, email Mail Services or call 480-965-9819.