Alerts and Advisories

The safety and security of the campus community are ASU’s top priorities. ASU’s Alert and Advisory systems provide timely critical updates and instructions through text messages, emails and push notifications via smartphones and social media. Visit the ASU LiveSafe webpage to download the app and for more information.

ASU Alert is Arizona State University’s emergency messaging system. ASU Alert messages are sent to communicate potentially life-threatening situations to the ASU community. An example may include a fire in a residential hall. ASU Alert messages may be sent using text, email, push notification via smartphones and social media.

ASU Advisories are sent to communicate primarily non-life-threatening situations to the ASU community that may substantially impact university operations (i.e., road closures, building closures, etc.). ASU Advisories may be sent via text, email, push notification via smartphones and social media.

Both ASU Alerts and Advisories are essential and may impact your safety. It is better to know what is happening at ASU, especially in an emergency, so you can take appropriate actions to protect yourself.

When there is more information to share about a situation, the ASU community can call the emergency information line at 1-844-864-8327 to obtain further information. Depending on the situation, ASU may use these additional messaging options:

ASU Emergency information page.
ASU Facebook and social platform X accounts.
ASU homepage.
ASU LiveSafe mobile app.
Digital bulletin boards.
Door-to-door notifications.
Freeway electronic billboards.
Media outlets.
My ASU pages.
Public address systems used by first responders.

Please use the notification options described above to obtain updates and additional information, as these notification options will timely and efficiently provide you up-to-date information.

In the event you find yourself in an unrelated emergency, or you have important information to share about an ongoing incident, you should dial 911.

Receiving ASU Alerts and Advisories

In the case of a life-threatening situation, all ASU students, faculty and staff will receive ASU Alerts via their ASU email. You may also receive text messages if you provide a mobile phone in your My ASU profile.

Advisory messages are not life-threatening and may include campus incidents such as a small building fire or a water leak. ASU sends ASU advisory messages via the ASU LiveSafe mobile app. ASU Advisories target specific areas where the incident is occurring using an active geofence location. To receive these advisories, please be sure to enable location services on your smartphone.

We highly encourage all ASU community members to download the ASU LiveSafe mobile app to remain informed of important campus safety messaging.

Your phone number will stay registered in the system even if you change mobile phone providers, as long as your phone number remains the same.

You will see 732-02 as the text messaging number sending you the confirmation message and all subsequent messages. Please save this number and program it as ASU so that you can quickly recognize this number as the official source of ASU’s messages. Charges may apply depending on your plan. Please consult your cellular carrier for information on your text plan.

For campus locations outside of the Phoenix metropolitan area, ASU Police monitors alerts issued by local law enforcement to determine if they impact the campus community and, when necessary, issue an emergency notification when warranted.

ASU Colleges at Lake Havasu City

ASU Colleges at Lake Havasu City students, faculty and staff can receive emergency information through the Lake Havasu City Police Department app. The Lake Havasu City Police Department App sends alerts, notifications, and updates via text and app notifications. Download the Lake Havasu City Police Department app through the Lake Havasu City Police Department website.

ASU Barrett & O’Connor Washington Center

ASU Barrett & O’Connor Washington Center students, faculty and staff can sign up to receive emergency information through the District of Columbia AlertDC app. AlertDC sends alerts, notifications, and updates via email or text, and users can specify the method(s) in which they want to receive the alerts and types of alerts. Enroll online to receive D.C. alerts or download the Everbridge app through the App Store or Google Play.

ASU California Center

ASU California Center students, faculty and staff can sign up to receive emergency information through the City of Santa Monica through the Santa Monica Alerts System. Alerts can be received via phone call, email, or text, and users can specify the method(s) in which they are received. Enroll online to receive Santa Monica alerts.

ASU School of Social Work Tucson campus

ASU School of Social Work Tucson campus students, faculty and staff can sign up to receive emergency information through the Pima County mass notification system. Notifications are issued based on geographic location, and it is necessary to enter your home and work addresses to your profile to ensure you receive alerts for those areas. Enroll online to receive Pima County mass notification alerts.

Opting out

ASU Alerts: You can only opt out of receiving text messages. If you prefer to remove your mobile number, please go to your profile page in My ASU and update your preferences. We highly recommend that you do not since text messaging is one of the quickest ways to notify the university community during an emergency. If you want to opt-in again, simply update your profile page's preferences to include your mobile phone number in My ASU.

ASU Advisories: If you no longer wish to receive text, push notifications or emails, you can delete the ASU LiveSafe mobile app from your smartphone. We highly recommend that you don’t as important information regarding non-life-threatening information is often broadcast via advisories through the mobile app. You may download the ASU LiveSafe app again at any time. You will be able to use the same password your previously used to log back into the app.

In the case of an emergency, ASU Alert and Advisory emails are sent to all students, faculty and staff. It is recommended that you not opt out of receiving ASU Alert text messages since email delivery may be slower than receiving text-based messages. Please visit the ASU LiveSafe mobile app webpage for more information and email the ASU LiveSafe team for assistance.