Shipping and receiving

Arizona State University’s Receiving, Shipping and Distribution Services, warehouse serves two primary functions:

  • Is the central point for receiving and delivering large freight and campus office supplies through Staples. 

  • Provides shipping services for ASU departments’ out-bound ground and freight shipments.

UPS, FedEx and many other small package carriers will deliver parcels directly to your location on campus. It is imperative that you provide a clear shipping address when ordering from your suppliers. Be sure to let them know the following:

  • Your Name.

  • Your Department Name and Mail Code.

  • Arizona State University.

  • Your Street Address, Room or Suite Number (very important).

  • City, State  ZIP.

If you are uncertain how your package will be delivered, you should also include your department mail code in the address to expedite delivery of your parcel through the United States Postal Service.

Expedited shipping FedEx

Federal Express (FedEx) serves as the university’s shipping vendor for all overnight, two-day and three-day shipping. You may use your department’s FedEx account number for any university-related expedited shipment. FedEx will be happy to come directly to your department to pick up your outgoing items on your account number.

If you would like to verify that your FedEx account is set-up under ASU’s discounted pricing or to create a new account, please contact FedEx Government Account Services at 800-645-9424.

Incoming freight

ASU Shipping and Distribution Services will accept authorized freight shipments addressed to Arizona State University. The freight bill or manifest will be checked for an accurate delivery address, contact information, carton count and condition of the shipment. These freight deliveries will then be scheduled for delivery to your campus location. Please contact 480-965-1083 or Materials Management with questions about incoming deliveries.

When a freight delivery is required, please use the following address:

Polytechnic Campus:
Arizona State University
7041 E Unity Ave
Mesa, AZ  85212

Tempe Campus:
Arizona State University
1711 South Rural Rd
Tempe, AZ  85281

West Campus:
Arizona State University
4701 West Thunderbird Rd
Glendale, AZ  85306

Be sure to include your contact information such as name and phone number so we can contact you to arrange delivery.

International shipping

There are times when you may need to ship-to or receive international items. When shipping international packages, you will need the following:

  • Detailed manifest (list) of each container in the shipment which includes a description of each item and its value.
  • This detailed manifest must be signed by the person shipping the package(s).

International shipments may require the assistance of the Customs Broker who is assigned to work with ASU. While most of the arrangements for this broker will be handled by ASU Procurement, there may be times when you may need to contact the broker directly. The ASU Customs Broker can be reached at:

Locate a package

Please track your incoming parcel at the following locations:

If your tracked package shows that is has been delivered, please contact the following departments for additional information:

  • Receiving: UPS, FedEx, DHL, Freight - Call 480-965-3772 or email.
  • Mail Services: USPS - Call 480-965-9818 or email.

Information that would be helpful to assist us in locating your package includes the following:

  • Tracking number.

  • Carrier.

  • Location of sender.

  • Date shipped or date expected or date received.

  • Name/Address of Recipient.

  • Name of the person who signed for the package.

Outbound freight

ASU Receiving is here to help you ship parcels anywhere domestically or internationally. For any shipments that contain hazardous materials, please contact Environmental Health and Safety for assistance.

If you have a parcel to ship domestically by ground or air, please contact Materials Management or call 480-965-1083 and we will pick it up and process it for you.

Staples orders

All Staples orders received by ASU Receiving will be delivered the day received. Most deliveries for Staples orders are scheduled as follows:

  • Tempe campus: 9:00 a.m. – 11:30 a.m.

  • Downtown campus: 1 p.m. – 3 p.m.

  • Polytechnic campus: 1 p.m. – 4 p.m.

  • West campus: 9:00 a.m. – 11:30 a.m.

If you have any questions about your Staples order, please contact 480-965-3772 or Materials Management.

Contact

Mail Code:
Mail Code
3608
Phone:
Phone
480-965-1083
Fax:
Fax
480-965-6759
Email:
Email