Alerts and Advisories FAQs

The safety and security of the campus community are ASU’s top priority. ASU’s Alert and Advisory systems allow us to provide and update critical instructions in an efficient and timely manner through text messages, emails, push notifications via Smartphones, social media and RSS. To ensure you receive alerts and advisories, please download the ASU LiveSafe Mobile app.

For more information on the benefits and features, visit. The ASU LiveSafe webpage.

ASU Alerts - You can only opt out of receiving text messages. If you prefer to remove your mobile number, please go to your profile page in My ASU and update your preferences. We highly recommend that you don’t, since text messaging is one of the quickest ways to notify the university community during an emergency.

ASU Advisory - If you no longer wish to receive text, push notifications, or emails, you can delete the ASU LIveSafe mobile app from your smartphone. We highly recommend that you don’t, since important information regarding non-life threatening information is often broadcast via advisories through the mobile app.

In the case of an emergency, ASU Alert and Advisory emails are sent to all university email accounts.

ASU Alerts - If you removed your mobile phone number from your My ASU profile page, simply update your preferences on your profile page of My ASU.

ASU Advisories - If you deleted the ASU LiveSafe mobile app from your smartphone, you may download and reinstall the app again. You will be able to use the same password your previously used to log back into the app.

If you need assistance, please email us.

ASU Alert and Advisory messages may be sent via email to all students, faculty and staff. It is recommended that you do not opt out of receiving ASU Alert text messages since email delivery may be a slower method of receiving important messages.

ASU Colleges at Lake Havasu City students, faculty and staff receive emergency information through an opt-in system provided by the Lake Havasu City Police Department. Lake Havasu City students and employees may go to this page to register, https://local.nixle.com/register. The ASU community at Lake Havasu City will receive ASU Alert emails and may receive some ASU Advisory messages even when the incident is occurring on another campus. For emergency incidents occurring in Lake Havasu City, the Lake Havasu City Police Department will rely on the Nixle system already in place to notify the community.

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