Parking permits

Commuter  vs. Residence hall permit

Only students living in an on-campus residence hall can purchase a residence hall parking permit. Students with residence hall parking permits are the only ones authorized to park overnight. Some residence hall permits have restrictions. These restrictions are explained to customers upon permit purchase. Residence hall students cannot purchase commuter permits. 

Residence hall permits are not renewable since students living on campus may change residence halls. Commuters can renew their permits for the same parking location during the permit renewal period. Residence hall students can purchase their parking permit in advance of commuters when new sales begin in July. 

Leave of absence 

If you are taking a leave of absence from the university, please notify PTS of your pending departure in writing. 

Acceptable leaves of absences include student exchange programs, medical and military leaves and sabbaticals. 

Parking permits and gate cards must be returned to your campus PTS office before your departure. A prorated refund will be issued per permit refund schedule through March 15. Refunds do not apply to employees who pay for their permit through payroll deduction. 

Upon returning to campus, you may purchase a permit in your previously assigned garage or lot at a prorated price, subject to availability. 

Refunds and renewals

Refunds 

Refunds are prorated based on when Parking and Transit Services receives the permit, the identifiable remnant, gate card or transit pass.

• Annual permits purchased in full may be returned for a prorated refund from the date of purchase until March 15.
• Annual permits purchased via payroll deduction are not eligible for refunds but can be returned and deductions stopped until March 15.
• Partial refunds for academic year U-Passes are available until Dec. 31.
• Platinum Passes purchased with payroll deduction can be returned and deductions stopped at any time. 

Refunds are not provided for:

• Summer student U-Passes. 

Cash refunds are not issued at the PTS office. Refunds are processed through ASU Student Accounts once your permit or transit pass is returned. After any outstanding charges on your parking and university accounts are satisfied, you will receive a refund for the remaining balance based on your university account setup. 

Renew a permit

If you have a permit eligible for renewal:

1. Log in to your My Transportation Account.
2. Select Details. 
3. Select Renew Permit.
4. Agree to terms of service.
5. Select Renew Permit Now.
6. Choose your permit type.

If choosing payroll deduction:

1. Select Details.
2. Select Renew Permit.
3. Agree to terms of service.
4. Select Renew Permit Now.

If choosing credit card or bill to student account:

1. Choose Bill My Account or Pay by Credit Card.
2. Select Checkout.

A new expiration date confirms the renewal process was completed correctly. Residence hall permits are not renewable.